
Our Process
What It Looks Like To Work With Us
At ILEX Machinery, we keep things straightforward. Whether you are investing in new equipment, upgrading existing machines, or arranging a service plan, we work with you step by step to make sure your machinery is the right fit for your production.


Step 1
Consultation
We start by learning about your business, your production setup, and your priorities. This helps us understand the challenges you face and the outcomes you want to achieve.

Step 2
Recommendations
Based on that understanding, we put forward options that match your requirements. This may involve specific machines from trusted brands such as Masterwood or Casadei Busellato, or providing independent advice on the best approach for your operation.

Step 3
Proposal
Once a clear direction has been agreed, we prepare a detailed proposal setting out specifications, lead times and costs. We are always available to answer questions and refine the proposal if needed.

Step 4
Delivery and Installation
Our team handles delivery and installation, ensuring machinery is positioned and commissioned correctly. We aim to minimise disruption and get your equipment into production as smoothly as possible.

Step 5
Ongoing Support
Our involvement does not end once the machine is installed. We continue to support you with service plans, technical guidance, and should you ever need them, spare parts to keep your machines running reliably and your production on track.
Why Work With ILEX Machinery?
At ILEX Machinery, our advice is independent and practical, shaped by years of industry experience. We manage projects from straightforward installations to complex factory moves, always with the goal of reducing disruption and keeping production on track.
Our support continues well beyond delivery, with service plans, spare parts and technical guidance available whenever you need them.


Speak to an expert
Our team is here to help. We are available to answer all of your questions and to provide more information about our products and services.